Legal

Privacy Policy

Last updated: 31 January 2026

1. Introduction

Meatex Europe Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

  • Account registration details (name, email, phone number)
  • Business information (company name, address, VAT number)
  • Product listings and descriptions
  • Communications with us or other users
  • Payment information (processed securely by third-party providers)

2.2 Information Collected Automatically

When you use our platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process and verify your account registration
  • Facilitate transactions between traders
  • Send service-related communications
  • Improve and personalise our platform
  • Comply with legal obligations
  • Prevent fraud and ensure platform security
  • Send marketing communications (with your consent)

4. Legal Basis for Processing

We process your data based on:

  • Contract: To perform our contract with you
  • Legitimate Interests: To operate and improve our business
  • Legal Obligation: To comply with applicable laws
  • Consent: For marketing communications and cookies

5. Information Sharing

We may share your information with:

  • Other Traders: To facilitate transactions (limited contact details)
  • Service Providers: Who assist in operating our platform
  • Legal Authorities: When required by law
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

6. International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained for the duration of your account plus 7 years for legal and tax purposes.

8. Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at [email protected].

9. Cookies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for more information.

10. Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer
Email: [email protected]
Address: PMC2, Penrose Wharf, Penrose Quay, Cork, T23 XN53, Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie).